Safety Measures

Safety Measures

The following is a brief update for our clients regarding our office polices related to the COVID-19 pandemic.

While our reception area is staffed, we are closed for client meetings in our office and our staff will not be attending client premises for any fieldwork. All staff continue to be contactable by phone, email or video conferencing through Zoom or Microsoft Teams for client meetings during regular business hours.

For any required document pick up, please contact our office to arrange an appointment time. Upon arrival, you will need to press the doorbell outside our office and our receptionist will allow you access. For document drop off, we have a secure drop box at the main entrance to the building on Cataraqui Street which is cleared regularly. For electronic transfer of documents, we encourage clients to use our secure document exchange client portal.

We have yet to hear of any extensions from Canada Revenue Agency (CRA), so we are working towards CRA’s normal filing deadlines. Should there be any change in their position, we will advise you immediately.

We will attempt to continue to update you on our office polices, however please note that they are subject to change as we continue to monitor the situation and the public health authorities’ guidelines.